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Refund Policy

Last updated: September 11, 2026

This Refund Policy applies to any paid features or listings purchased on Sattva Surya (the "Service"), such as featured or promoted Postings, or other paid upgrades we may offer from time to time.

1. 7-Day Refund Window​

If you are not satisfied with a paid feature or listing purchase, you may request a full refund within 7 days of the date of purchase. Requests made after 7 days will not be eligible for a refund.

2. How to Request a Refund​

To request a refund, contact us at legal@sattvasurya.com with the phone number associated with your account, the item or feature purchased, and the date of purchase. We will process eligible refunds to your original payment method within 5–10 business days of approval.

3. Eligibility​

Refunds under this policy apply only to fees paid directly to Sattva Surya for platform features (for example, listing boosts or promotions). This policy does not cover:

  • Any goods, services, or transactions exchanged between users through a Posting — those transactions are solely between the users involved, and Sattva Surya is not a party to them (see our Terms of Service).
  • Fees already consumed in full, such as a promotion period that has completed before the refund request.
  • Purchases found to violate our Terms of Service (for example, listings removed for prohibited content).

4. Changes to This Policy​

We may update this Refund Policy from time to time. Material changes will be reflected by an updated "Last updated" date above.

5. Contact​

Questions about this Refund Policy can be sent to legal@sattvasurya.com.